Frequently Asked Questions
Everything you need to know about our chef-inspired workwear.
Where is Service Works London based and where do you ship?
We are based in London and offer worldwide shipping. Delivery times vary by region, but UK orders typically arrive within 2-4 business days.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do your sizes run?
Our garments are designed for a relaxed, functional fit inspired by traditional kitchen workwear. We recommend checking our detailed size guide on each product page to find your perfect fit.
Are your products suitable for professional kitchen use?
Absolutely. While many customers wear Service Works for daily life, our garments are constructed from heavy-duty fabrics designed to withstand the rigors of a professional kitchen environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout process.
How should I care for my Service Works garments?
To maintain the longevity of our organic cotton and heavy canvases, we recommend a cold machine wash and hanging to dry. Avoid tumble drying to prevent shrinkage.